Alaska Launches New Online Form for Vulnerable Adult Abuse Reports

Alaska's Division of Senior and Disabilities Services launched a new online form May 8 for reporting suspected abuse or harm to vulnerable adults.

The division updated its centralized reporting system to meet federal accessibility standards. The new form combines what used to be separate submissions: Reports of Harm, Critical Incident Reports, complaints about licensed assisted living homes, and other concerns about Senior and Disabilities Services programs.

The system handles critical incident reports for Alaskans in waiver programs, personal care assistance, grant programs, and general relief services.

State law requires mandated reporters to file reports of suspected harm to vulnerable adults within 24 hours of learning about it. Failing to report is a Class B misdemeanor. The new system is designed to make that reporting faster and simpler.

Anyone can file a report through the system, not just mandated reporters. But providers and mandated reporters must use the form for their required reports.

The form is at hssakprod.wellsky.com/assessments/?WebIntake=6AFD8667-02D0-445F-95F0-8043108C4357.

The old form link will redirect to the new system through May 22, 2026. That gives providers and mandated reporters two weeks to update their bookmarks.

Users can save a copy of their submission by clicking Print at the bottom of the form before submitting. Another chance to print comes after submission.

Reports can also be made by phone at 1-800-478-9996 for Alaska callers or 907-269-3666 for others. Fax reports go to 907-269-3648. More information is at health.alaska.gov/en/services/centralized-reporting/.

The system goes down for maintenance every Sunday from 2 p.m. to 8 p.m. Alaska Daylight Time. During maintenance, fax reports of harm to 907-269-3648.

The division eliminated the separate Death of Participant form. Those questions are now part of the main web intake report.

Questions about the new system go to [email protected]. HCS Residential Licensing answers questions about what should be reported at 907-334-2400. Senior and Disabilities Services Quality Assurance is at 907-269-3666. The Central Intake Unit helps callers at 1-800-478-9996.